Tailored Care Management (TCM)
At Advantage Behavioral Healthcare, we are proud to offer Tailored Care Management (TCM)
A whole-person, team-based approach designed to support individuals with complex behavioral, physical, and social needs. As a certified Care Management Agency (CMA) in North Carolina, we serve individuals living with mental health conditions, substance use disorders, and intellectual and developmental disabilities (IDD).
From medical and behavioral health services to housing, employment, transportation, and community resources. Your Care Manager helps develop a personalized plan that supports your goals and keeps your care connected across systems.
With Tailored Care Management, you’ll be connected to a dedicated Care Manager who partners with you to coordinate every part of your care
Our Tailored Care Management services include:
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A single, consistent point of contact for your care
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Coordination between doctors, therapists, and community providers
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Support for both medical and non-medical needs (housing, food, employment, etc.)
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Help navigating Medicaid and other benefits
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Regular follow-ups to make sure your care stays on track
Learn More About Our Services
We offer Tailored Care Management for individuals receiving services through:
Need help getting started?
We’re here to walk you through the process and answer any questions.
Tailored Care Managers are specially trained health care workers who have experience helping people with serious mental illness, substance use disorder, intellectual/developmental disabilities and traumatic brain injury. They help you navigate the health care system to get you what you need. For instance, your Tailored Care Manager can:
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Find doctors who take Medicaid and have openings
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Arrange free rides to appointments
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Help you get supports for school or work
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Give you resources for housing and food
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Help you manage chronic conditions, like diabetes
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Be your main point of contact for all things Medicaid
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And more!
The Tailored Care Management (TCM) model reflects the goal of whole-person care management in NC Medicaid Managed Care. Provider-based care management promotes integrated care and offers members a choice in how they receive care management. Reference: https://medicaid.ncdhhs.gov/tailored-care-management/for-providers
Effective, integrated and well-coordinated care management depends on care team members having the ability to efficiently exchange member health information and use that information to monitor and respond to medical and nonmedical issues that could impact members.
Note: Advantage Behavioral Healthcare began providing Tailored Care Management through Trillium Tailored Plan as a Certified Care Management Agency in July 2024.
Out team at Advantage Behavioral Healthcare is regarded as the best and most sought after mental health clinician group in the region. We have been awarded The News Reporter’s People’s Choice Award for Best Counseling Services and offer therapy and treatment programs specifically designed to support people with chronic conditions and mental illnesses.
Conditions we treat include:
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Anxiety and Panic Disorder
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Attention Deficit-Hyperactivity Disorder (ADHD)
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Bipolar Disorder
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Borderline Personality Disorder
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Depression
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Disruptive Mood Dysregulation Disorder (DMDD)
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Grief and Bereavement
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Phobias
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Obsessive-Compulsive Disorder (OCD)
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Substance Use Disorders
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Oppositional Defiant Disorder (ODD)
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Posttraumatic Stress Disorder (PTSD)
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Schizophrenia
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Suicidal Ideation
Outpatient Services and Treatments Include:
Enhanced Services Include:
We’re here for you and your loved ones during your time of need and dedicated to providing ongoing support. Reach out to schedule an assessment.
Custom, caring support for individuals with:
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Intellectual Disabilities
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Developmental Disabilities
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Autism Spectrum Disorder (ASD)
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Traumatic Brain Injury (TBI)
Our Direct Support Professionals offer a wide array of I/DD services in home, at school, at work and throughout life including:
Our programs focus on strengths with the goal of increasing the participant’s ability to engage in community opportunities related to functional, social, educational and vocational goals.